Adobe Sensei

Discover Adobe Sensei: AI-powered tools to create, optimize and personalize customer experiences. Unleash your creativity and make informed decisions.

Artificial Intelligence (AI) is revolutionizing how businesses create and deliver personalized customer experiences. Adobe Sensei is one such AI-powered tool that enables businesses to make data-driven decisions, automate processes, and create engaging content. In this article, we will explore how Adobe Sensei can help businesses optimize customer experiences, personalize marketing campaigns, improve content creation, make ad budgets work harder, and accelerate business processes.

Introducing Adobe Sensei GenAI

Adobe Sensei GenAI is a powerful tool that enables businesses to leverage generative AI to create unique and engaging content. It is integrated into all Adobe products, making it easier for businesses to create content with ease. With GenAI, businesses can quickly generate ideas and create high-quality content that resonates with their target audience.

Deliver Insights to Inform Decisions

Businesses collect a vast amount of data daily, but extracting meaningful insights from this data can be a challenging task. Adobe Sensei helps businesses to tame their data and uncover insights that inform decision-making. With Sensei’s advanced algorithms and machine learning capabilities, businesses can gain a deep understanding of their customers, anticipate their needs, and create experiences that exceed their expectations.

Optimize and Scale Experiences with Real-Time Intelligence

The ability to deliver personalized experiences at scale is essential in today’s highly competitive business landscape. Adobe Sensei helps businesses to optimize and scale experiences by providing real-time intelligence. Sensei uses data to predict customer behavior, preferences, and conversion factors to create highly personalized experiences that drive engagement and increase loyalty.

Personalize Marketing for Better Results

Creating personalized marketing campaigns can be a daunting task, especially for businesses with large customer bases. Adobe Sensei helps businesses to create one-to-one personalization by organizing and managing assets for better ROI, engaging audiences with custom offers, subject lines, and delivery timing, and choosing the best-performing experience to achieve their goals. With Sensei, businesses can deliver personalized experiences that are valuable and relevant to their customers.

Free Your Creativity

Creating high-quality content is essential in today’s content-driven world. However, it can be time-consuming and labor-intensive, taking away from valuable creative time. Adobe Sensei helps to free up creativity by making essential edits quickly and accurately, finding the right content when you need it with intuitive search, and achieving amazing photorealistic effects. With Sensei, content creators can focus on the creative work, leaving the mundane tasks to the AI-powered tool.

Make Ad Budgets Work Harder and Better

Advertising can be an expensive endeavor, with no guarantee of success. Adobe Sensei helps businesses to make ad budgets work harder and better by predicting and forecasting the impact of different budget scenarios, automatically adjusting budgets across targeting criteria, and continuously monitoring campaign performance to optimize ad delivery. With Sensei, businesses can achieve higher viewability rates and more than double click-through rates, as evidenced by Japan Airlines.

Accelerate Business Processes

Digital documents are an essential part of modern business processes, but creating and managing them can be a time-consuming task. Adobe Sensei helps businesses to accelerate business processes by creating high-quality documents with content intelligence, recognizing form fields to speed document creation, and quickly converting document images into PDF files. With Sensei, businesses can create and manage digital documents with ease.

Customer Stories

Sky UK, Swisscom, and Dentsu Aegis are some of the companies that have benefited from using Adobe Sensei. Sky UK uses Sensei in Adobe Experience Cloud to deliver actionable intelligence, Swisscom uses Sensei in Adobe Target and Adobe Experience Manager to create deeper levels of customer experience, while Dentsu Aegis uses Sensei in Adobe Stock to produce a wide range of digital content and significantly speed up workflows.


In conclusion, Adobe Sensei is an AI-powered tool that enhances customer experiences and helps businesses to make better decisions. Sensei provides actionable insights that enable companies to optimize and scale their experiences, deliver one-to-one customer experiences at scale, personalize marketing efforts, and engage audiences with custom offers, subject lines, and delivery timing. With Sensei, businesses can organize and manage their assets for better ROI, find the right content when they need it, and achieve amazing photorealistic effects. Sensei also takes the guesswork out of advertising by predicting and forecasting the impact of different budget scenarios, automatically adjusting budgets across targeting criteria, and continuously monitoring campaign performance to optimize ad delivery. Additionally, Sensei helps accelerate business processes, such as document creation, by using content intelligence and recognizing form fields to speed up workflows.

Overall, Adobe Sensei provides businesses with the power of AI and machine learning to create and deliver personalized experiences that anticipate what customers want. By leveraging Sensei, businesses can make informed decisions, increase engagement, and achieve better results. The use of AI and machine learning in marketing is becoming increasingly important, and Adobe Sensei is a valuable tool that enables companies to keep up with the pace of change and stay ahead of the competition.

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